Privacy policy

Our company respects the privacy of our customers and pays close attention to the protection of their personal information.

1. Our company complies with all laws and guidelines stipulated in the Personal Information Protection Act and properly manages your personal information.


2. When personal information is collected, the purpose of its collection will be made clear through previously obtained consent.


3. Customer information gathered from inquiries made or other enrollment will be handled carefully to protect privacy. Group companies may use this information to provide details of events or campaigns via email. Additionally, it may be used to help us improve business operations such as customer service and marketing-related activities.


4. When outsourcing customer’s collected personal information, only contractors who meet sufficient protection standards and take appropriate measures to protect personal information will be employed.


5. Appropriate steps will be taken to protect the loss, destruction, falsification, leakage and any unauthorized access to your personal information.


6. If you wish to make any inquiries, amendments or to remove your collected personal information, then please use the below contact details.


7. Our company will train its employees to ensure that personal information of customers is handled properly, conducting periodic inspections to ensure proper handling.


8. 「Personal information inquiry center」
   Telephone: 0120-444-407
   Mail: privacy-mail@shane.co.jp