Act on Specified Commercial Transactions

Merchant Nellie's Ltd
Representative Masataka Koreeda, Chief Executive
Contact Details Kenkyusha Fujimi Bldg. 3F, 2-11-3 Fujimi, Chiyoda-ku, Tokyo 102-0071
Contact Details TEL. 03-5275-6761 
FAX. 03-3556-7326
Product Prices Displayed with all products individually
Product Details Titles, contents, prices etc. displayed with all products individually
Methods of Ordering Materials can be purchased by completing the dedicated pages for ordering in this website online only. (Please refer to the "Terms of Use" section for details)
Methods of Payment Credit Card and Cash on Delivery (service charges payable by Nellie's)
*Tosho cards and other prepaid cards are not accepted.
Dispatch Schedule Items in stock in Nellie's: 2 business days.
Items in stock in Japan: 5-7 business days
NB: Orders may take extra business days to dispatch during March and April due to high demands.
However, a delay of about 1-1.5 month is possible for items out of stock in Japan.
Delivered Areas Shipments are only possible with addresses within Japan.
Returns Policy (1) Unauthorized returns by customers are generally not accepted.
(2) Requests for authorization for the return of damaged, defective or incorrect items must be made within two weeks of delivery. Delivery charges for authorized returns of damaged, defective or incorrectly shipped items will be covered by Nellie's.
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