Description of specified commercial transactions

　　　　　　　
Merchant Shane Corporation Ltd.
Representative Yuya Ishitani, Chief Executive
Address Uchiyama Bldg. 7F 2-12-5 Uchikanda, Chiyoda-ku, Tokyo 101-0047
Contact details TEL. 03-6756-0064　
e-mail. consult@nellies.jp
Product prices Displayed with all products individually
Product details Displayed with all products individually
Methods of ordering:Online Store Materials can be purchased by completing the dedicated pages for ordering in this website online only. (Please refer to the "Terms of Use" section for details)
Methods of Payment We accept payments by credit card or cash on delivery only
Dispatch Schedule Items in stock in Nellie's: 2 business days.
Items in stock in Japan: 5-8 business days
NB: Orders may take extra business days to dispatch during March and April due to high demands.
However, a delay of about 1-1.5 months is possible for items out of stock in Japan.
Delivered Areas Shipments are only possible with addresses within Japan.
Returns policy (1) Unauthorized returns by customers are generally not accepted.
(2) Requests for authorization for the return of damaged, defective or incorrect items must be made within two weeks of delivery. Delivery charges for authorized returns will be covered by Nellie's.
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